Contact Us at {support@pinelands.in }

Shipping & Delivery Policy

Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy"). Please read the following terms carefully before placing your order:

1. Delivery Charges

Delivery charges for each order will be displayed prior to payment.

We partner with reliable logistics providers to offer competitive rates, where applicable.

2. Dispatch Time

Orders will be dispatched within 2–5 working days after placement.

3. Delivery Time

Domestic Shipments : Deliveries within India typically take 5 working days from the date of dispatch.

Deliveries will be made to the address provided during checkout. While we strive to ensure timely delivery, unforeseen circumstances may cause delays.

4. Damaged or Defective Goods

If you receive goods that are damaged, defective, or incorrect , you must notify us within 3 hours of delivery .

For further instructions, please refer to our Returns & Exchange Policy .

5. Product Returns

No Returns or Cancellations on Food Orders : Once an order is placed, it cannot be canceled or returned due to the perishable nature of food products.

If you have concerns about your order, please contact us immediately at {support@pinelands.in } .

Shipping costs for any eligible returns (non-food items) will be borne by the customer. Refer to our Returns & Exchange Policy for details.

We appreciate your understanding and cooperation. For any queries or assistance, feel free to reach out to us at {support@pinelands.in } .