Returns, Refunds, Cancellation & Exchange Policy

Any cancellations, returns, or exchanges are governed by this policy ("Return Policy"). Unfortunately, currently, we do not entertain any claims of returns, refunds, or exchanges , especially for perishable food items.

1. Cancellations

An order once placed cannot be cancelled due to the perishable nature of our products and the immediate processing of orders.

However, if you have a special request, you may contact us at support@pinelands.in. Cancellation requests, if entertained, will be processed at our sole discretion.

2. Revised Refund Policy Statement

Refunds, if approved under exceptional circumstances, will be processed for only 35% of the total order amount . The refund will be issued within 15 days and credited automatically to your original method of payment (e.g., credit card, debit card, or other payment methods).

In case of delays or issues with your refund, please contact us at support@pinelands.in for assistance.

3. Returns & Exchanges

Due to the nature of our products (fresh and perishable), we currently do not accept returns or exchanges .

If you receive a product that is damaged, defective, or incorrect, you must notify us within 3 hours of delivery by contacting us at support@pinelands.in.

Important Notes

This policy applies to all orders placed on our platform.

We encourage customers to review their orders carefully before finalizing purchases to avoid any inconvenience.

For further clarification or assistance, feel free to reach out to us at support@pinelands.in